Privacy Policy
AceAds (“we”, “us”) is a Brisbane-based digital marketing agency. This policy explains how we collect, use and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What we collect
When you contact us through our website form or by phone/email, we collect the details you provide: your name, phone number, email address, business type, business name and your message. Our website also uses Google Analytics (GA4) and Google Tag Manager, which collect anonymised usage data (pages visited, device type, approximate location) via cookies, and a Chatway chat widget if you choose to use it.
How we use it
We use your information to respond to your enquiry, provide quotes and deliver our services, and to understand how visitors use our website so we can improve it. We do not sell your personal information. Enquiry details are delivered to our team inbox ([email protected]) and stored in our website’s secure form database.
Cookies & analytics
You can control or delete cookies through your browser settings, and opt out of Google Analytics via Google’s opt-out tools. Disabling cookies may affect some site features.
Third parties
We use trusted third-party services to operate this site and our marketing, including Google (Analytics, Search, Ads), Meta (Facebook/Instagram), YouTube (embedded videos) and Chatway (live chat). Each operates under its own privacy policy.
Storage & security
Your data is stored on secure, access-controlled systems. We keep enquiry records only as long as needed for business and legal purposes.
Access, correction & complaints
You may request access to, correction of, or deletion of your personal information at any time by emailing [email protected] or calling 07 2142 4335. If you have a privacy concern we can’t resolve, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Last updated: July 2026.